Terms, privacy & disclaimers

The dashboards, metrics, charts, and "live" indicators shown throughout this website (including but not limited to the Live Operations panel, the Reporting & Insights section, uptime percentages, threat counts, and backup statistics) are illustrative examples for demonstration purposes only.

What this means

• The numbers are sample data designed to show what a dashboard could look like once we build one for your organisation — they do not reflect real-time monitoring of any actual network, system, or customer environment.
• Any animation, movement, or "live" label is a visual demonstration of the kind of interface Glow can build, not a genuine live data feed.
• Where example figures reference industry benchmarks or vendor-published statistics (e.g. typical uptime SLAs, general threat-detection figures), those reference points are drawn from the relevant vendor's own public marketing or product materials, not from independent measurement by Glow.
• No representation is made that any particular customer's environment will achieve the figures shown.

Why we show it this way

We want prospective clients to see the kind of visibility and reporting Glow can provide before we've built anything specific to their environment. Once engaged, real dashboards are built using your actual monitoring data from the tools deployed in your environment.

This website displays the names and logos of third-party products and vendors, including (among others) Microsoft 365, Microsoft Entra ID, Bitdefender, DNSFilter, Cloudflare, Aruba Networks, Veeam, GitHub, and PRTG.

• All such names, logos, and trademarks remain the property of their respective owners.
• They are displayed for identification purposes only, to indicate that these are products and platforms Glow resells, integrates, and/or manages as part of our service offering.
• Display of a vendor's name or logo on this site does not imply that the vendor has approved, sponsored, endorsed, or is otherwise affiliated with Glow, unless separately and explicitly stated.
• No permission from, or partnership with, any vendor is claimed or implied by their appearance on this page.

If you are a rights holder and have a concern about how your mark is displayed, please contact us and we will address it promptly.

1. Acceptance of terms

By accessing this website, you agree to these Terms of Service. If you do not agree, please do not use this site.

2. Use of this website

Content on this site is provided for general informational purposes about Glow's services. It does not constitute a binding offer, quote, or contractual commitment. Actual service agreements are governed by separately executed contracts between Glow and the client.

3. No warranty

This website and its content (including example dashboards, described capabilities, and any figures shown) are provided "as is" without warranties of any kind, express or implied, including accuracy or fitness for a particular purpose.

4. Limitation of liability

To the maximum extent permitted by law, Glow is not liable for any indirect, incidental, or consequential damages arising from use of this website.

5. Changes

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

6. Governing law

These terms are governed by the laws of New Zealand.

Information we collect

We may collect information you voluntarily provide (e.g. name, email, and message content submitted via contact or newsletter forms) and standard technical data (e.g. browser type, general usage analytics) collected automatically when you visit this site.

How we use it

• To respond to enquiries submitted through this site.
• To send updates you've opted in to (e.g. the newsletter signup).
• To understand aggregate site usage and improve the website.

Sharing

We do not sell personal information. We may share it with service providers who help us operate this website (e.g. email delivery, hosting), bound by confidentiality obligations.

Your rights

Under the Privacy Act 2020 (NZ), you have the right to access and correct personal information we hold about you. Contact us using the details below to make a request.

Data retention

We retain personal information only as long as necessary for the purposes described above, or as required by law.

This site may use essential cookies required for basic site functionality, and (if enabled) analytics cookies to help us understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

Glow Networks
Proudly New Zealand owned and operated.

For questions about these terms, a privacy request, or a trademark concern, please get in touch via the contact details on our main site.